FAQs
FAQs
About Branding Centres
What is Branding Centres?
Branding Centres is Toronto's premier one-stop print and marketing hub, dedicated to elevating your business identity through high-impact visual solutions. We specialize in professional vehicle wraps, custom signage, large format printing, business cards and creative graphic design to ensure your brand stands out. From eye-catching storefront displays and business cards to personalized promotional products and custom apparel, our expert team delivers the comprehensive branding services you need to maximize visibility and drive growth in a competitive market
What products and services do you offer?
We provide a comprehensive range of custom branding solutions designed to cover every aspect of your marketing needs, including premium vehicle wraps, commercial fleet graphics, and high-impact storefront signage. Our diverse printing services encompass large format banners, trade show displays, and essential business stationery like business cards and flyers. Additionally, we specialize in custom apparel, embroidery, and promotional products, all supported by our in-house professional graphic design services to create a cohesive and powerful brand presence.
is there any discounts for bulk orders?
Yes, we offer significant bulk order discounts and competitive wholesale pricing designed to provide cost-effective solutions for all high-volume projects. Whether you require large runs of custom apparel, mass flyer printing, or extensive fleet vehicle graphics, our volume-based pricing ensures that larger quantities result in greater savings for your business. Contact us today to discuss your specific needs and secure the best rates for your corporate branding packages and mass marketing materials.
Account-Related
How can I set up my own account with Branding Centres?
In order to place an order, it's necessary to have your own account with Branding Centres. To create one, navigate to the upper right corner of the screen and click on "Login". On this page, you can see the Sign Up section and fill in all the required fields with your complete details. Once completed, check your registered email address for a verification email from us.
Alternatively, you can also log in using your Google or Facebook account via the login page.
How can I change my contact details?
Navigate to "My Account" and select "My Profile". Then, simply replace the current contact information with your updated details, and remember to click "Update" to confirm the changes.
How can I update my password?
Navigate to "My Account" and select "Change Password". Enter your current password followed by your desired new password in the designated fields.
How can I deactivate my account?
Within your My Account section, you'll find an option labeled "Deactivate Account". Simply provide the reason for deactivation, and your account will be deactivated. Please be aware that deactivating your account will result in the loss of all saved designs. If you decide to reactivate your account in the future, please reach out to our customer support team for assistance.
Order Process
How can I place an order?
Placing an order on our website is straightforward. Simply navigate to the product page of the item you wish to purchase. Choose your desired template and customize it to suit your needs.
The price of your order will be calculated automatically once you've selected the product specifications. Complete the payment process to finalize your order—it's that simple.
Is it possible to modify my order after it has been placed?
Certainly, you can modify your order as long as you haven't approved your design proof yet. To initiate any changes, please contact our Customer Service team at +1-718-715-1551 and submit an order change request. We kindly ask that you refrain from resubmitting your order to prevent any unnecessary charges.
How do I track my order?
After your order has been dispatched, you can track its progress by clicking on the "Track My Order" button located in the My Orders section of your account.
Is it possible to receive a price estimate before proceeding with an order?
We provide instant online pricing for our products. The price of your order will be displayed on the Product Order page. Please keep in mind that this may vary based on the specifications you select for the product (such as paper type, size, color, quantity, etc.).
Additionally, if you require custom quotes, you can reach out to our support team for assistance.
Products
How many products does your website currently have?
You can find all standard print products on our website. For clearer options, look under the "All Products" section.
What options are available for product design?
There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.
1. Custom Design: lets you customize the products. Click it to open the design studio and use multiple tools to create your own design.
2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.
3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.
What is paper stock and card stock?
The type of paper used for difference purposes is expressed in weight. In the countries following the European system, it is grammes per square metre (gsm or g/m2 or simply g) and in the US system it is Pound (lb).
The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.
Explain the difference between glossy and matt paper stock.
Coated papers are available in two finishes – glossy (shiny and smooth) and matt (flat and lusterless). Coated glossy papers reflect the light evenly so they are suitable for almost all types of printing jobs. Glossy papers have a good ink holdout, which is important for creating sharp, bright images.
Printing
What color formats are supported by your site?
Our system supports RGB (red, green, blue) for producing digital prints. We have accurately mapped color pallet to match RGB to CMYK (cyan, magenta, yellow, key) to ensure proper 4-color printing.
What is the resolution of output file?
300 dpi (dots per inch) is the resolution of the output PDF file.
What printing method do you use?
We use offset printing, which provides the highest quality of print material for both text and images.
Shipping & Delivery
What is the expected processing time for my order?
The turnaround time depends on the specific product and is determined by the number of business days required for production. We will initiate processing your order once the following criteria are met:
The print-ready artwork has been uploaded
Full payment has been received
The customer has approved the PDF proof
How are shipping charges calculated?
Shipping charges are determined by factors such as the quantity and weight of packages, the destination ZIP code, and the selected shipping service.
How fast will I receive my order?
Our delivery services encompass the entire process from processing and printing to drying, packaging, and shipping your order to you. The speed of delivery varies depending on product availability and the shipping address.
Miscellaneous
Which products are available for customization?
You have the freedom to personalize any product from our selection. Whether it's business cards or posters, our custom printing service is here to provide you with the tools necessary to promote your business effectively.
Can I expect the colors in the printed design to match those in the artwork I submitted?
We strive to achieve the closest possible color match for your artwork. Yet, exact replication isn't always guaranteed due to factors like texture, finish, and material type used in the project, which may impact the colors on the final printed product.
How can I enhance the quality of my image?
Images may appear blurry in print due to low resolution, resulting in pixelation. To address this issue, use an image with a minimum resolution of 300 dpi.
Pricing
Are the prices listed on the site final? How do I know the total cost?
No, the price list indicates basic prices of products against the speculative quantities. The prices are calculated with regard to the most basic paper/card types, sizes and single side printing. As you know, the final printing cost depends on many parameters: paper/card weights or thickness (GSM/Pt), glossy or matt finish, 2 or 4 colors, square or rounded corners, single or double side printing, quantity, destination shipping charges and the mode of transport. Please use the indicative prices for calculating the basic cost. Once you place the order using the above parameters, we will quickly mail you the final, exact cost.